Refund & Return Policy

At SteriClick, we want you to be fully satisfied with your purchase.

Returns:
- Products may be returned within 30 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds:
- Refunds are issued to the original payment method within 7–10 business days after inspection.
- Shipping charges are non-refundable.

Exchanges:
If you received a defective or incorrect product, we’ll replace it at no additional cost.

How to Start a Return:
Contact us at support@stericlick.uk or info@stericlick.co.uk with your order number and reason for return.